Claims Management is essential in terms of determining the level of service parameters and ensuring the clients confidence.
We at Alliance have a dedicated claims management team servicing our valuable clients and ensuring timely settlement of the claims in an extremely professional way. We as an insurance intermediary would be a single point of contact for each and every claim that arises which enables the client to avoid any communication gap in terms of information sharing.
Alliance has the expertise and the experience of claims settlement in various sectors namely manufacturing & services, construction & leisure, power & energy, media & entertainment, sports, credit, aviation, etc. we have also been extremely in maintaining client retention considering our claims servicing abilities.
We at Alliance also manage the claims processes on a software system which enable everyone associated with the claim to be on a similar wavelength. The system allows to view the various aspects of the claims procedure namely various details associated with the claim, status of the same, level at which the claim is at, people involved in the claims servicing, surveyor details, surveyor inputs, etc. This primarily provides a snapshot of the claim and helps in taking further measures.
We at Alliance ensure adequate allocation of every resource in terms of time, technical know-how, system support, etc. for the smooth functioning of the claims procedure and avoid any friction in the entire process.